About National Refreshment
Simplifying dealership operations while elevating the customer experience.
Built for Dealers. Focused on Customers.
National Refreshment was founded with a singular mission: simplifying dealership operations while helping service departments create exceptional customer experiences. We understand the unique challenges automotive retailers face in today's competitive marketplace.
Our comprehensive refreshment solutions eliminate the complexity of vendor management, inventory tracking, and customer satisfaction logistics. By partnering with National Refreshment, dealerships can focus on their core business while we handle the details that make customers feel valued and appreciated.
From our nationwide logistics network to our dealer-friendly terms, every aspect of our service is designed with automotive retail professionals in mind. We're not just another vendor — we're your partner in customer experience excellence.
Frequently Asked Questions
What makes National Refreshment different from other vendors?
National Refreshment is built specifically for automotive dealerships—not adapted from office, vending, or breakroom models. We simplify refreshment programs by managing sourcing, inventory, and replenishment through a single, dealership-friendly partner.
Unlike traditional vendors, National Refreshment eliminates the complexity of juggling multiple suppliers, inconsistent deliveries, and manual inventory oversight. Our programs are designed around the realities of service departments—high traffic, varying customer preferences, and the need for consistent, professional presentation.
With nationwide logistics, trusted national brands, and dealer-friendly terms, National Refreshment operates as an extension of your team. We don’t just deliver refreshments—we help dealerships create a seamless, reliable customer experience that supports loyalty and repeat business.
Are there any Contracts?
No, there are no contract obligations when you sign up. Dealers retain the flexibility to cancel their service at any time.
Can I change the products I want included in my package?
Absolutely, dealers have the flexibility to add or remove products included in their package at any time using their dealership dashboard.
How often will I be receiving products?
Generally, dealers receive product shipments once or twice a month. However, larger dealers may receive product shipments more often depending on their product usage rate.
Can I set a monthly limit on how much I want to spend?
Yes, dealers can establish a monthly spending limit. Please notify your account representative of this preference during your dealership onboarding, and they will assist with setting this up.
I received my order but some of the products were damaged upon delivery. What should I do?
Please reach out to your account representative immediately, and they will promptly replace all damaged products at no cost. If you're unsure of your account representative's contact information, you can always email info@nationalrefreshment.com and a representative will follow up with you promptly.
Are products ever out of stock?
Although we strive to minimize this occurrence, backorders may occasionally happen. In such cases, dealers will receive email notifications specifying the product and its expected restock date.
Do I get notified about expected shipments?
Yes, upon shipment of an order, dealers will receive an email notification containing a detailed list of the products and quantities included in the order, along with an estimated delivery date.
How will I get Billed?
Dealers must add a credit card to their dealer dashboard for payment purposes. Credit cards will be charged monthly for the preceding month's purchases.Â
Will I receive an Invoice?
Invoices can be accessed on your dealership dashboard. From there, dealers can view and print all invoices.